In the heart of Binondo, where culture, cuisine, and heritage come together, a new wellness experience is inviting travelers and city dwellers alike to discover relaxation through a proudly Filipino ritual inspired by the country’s national flower.

Hotel Lucky Chinatown (HLC), managed by Megaworld Hotels & Resorts (MHR), officially launches the Sampaguita Hilot Massage in partnership with Nuat Thai Foot & Body Massage, under LuckySource888 Wellness Spa, offering guests a signature 90-minute treatment that combines traditional Filipino hilot with modern lymphatic drainage techniques.

According to HLC General Manager Geraldine Gaw, “traveling has always been a gift that allows people to discover themselves and the world around them.” Beyond offering comfortable accommodations and a selection of food and beverage experiences in the heart of Chinatown, Gaw shared that “the hotel is now introducing a deeper sense of healing into every guest’s journey through its first of its kind Sampaguita Hilot Massage, thoughtfully designed to soothe tired muscles, calm the mind, and deliver a distinctly Filipino wellness experience rooted in relaxation, care, and cultural tradition.

Exclusively available at the hotel’s Wellness Amenity area on the sixth floor, the signature treatment combines the restorative touch of hilot with the wellness benefits of lymphatic drainage. A long-standing Filipino healing practice, hilot focuses on easing body tension, improving circulation, and restoring balance through intentional massage techniques. Complementing this are lymphatic drainage methods that help reduce water retention, stimulate circulation, support detoxification, and encourage overall relaxation and recovery. Together, the experience is designed to help guests unwind from physical fatigue, travel stress, and the fast pace of everyday life.

The wellness journey begins upon arrival at the hotel lobby, where guests are welcomed by the calming scent of Sampaguita and the warmth of Filipino hospitality that Megaworld Hotels & Resorts has become known for through its Sampaguita inspired brand of service. Guests are then guided into softly lit spa facilities designed to immediately create a sense of calm and ease.

Inside the tranquil massage rooms, skilled therapists carefully perform the signature treatment over the course of an hour and a half, allowing guests to fully immerse themselves in the experience either alone or alongside a loved one. To conclude the ritual, guests are served the hotel’s signature SAMARA tea, a soothing blend of Sampaguita, mango, and tarragon crafted to leave a refreshing finish to the wellness experience.

The Sampaguita Hilot Massage also reflects Megaworld Hotels & Resorts’ growing advocacy to elevate the Sampaguita beyond symbolism and into meaningful guest experiences rooted in Filipino culture, healing, dignity, love, and service excellence. Across its properties nationwide, the hotel group continues to integrate the Sampaguita experience through sensory touchpoints and community initiatives that celebrate Filipino identity while strengthening tourism experiences for both local and international visitors.

Maricel Naviamos, co-owner of the Nuat Thai branch, shared that “we take pride in being part of this collaboration to have the opportunity to help create a wellness product that better represents the Philippines through healing, relaxation, and Filipino care.” Beyond the signature Sampaguita Hilot Lymphatic Massage, the wellness facility also offers a range of massage services available to both checked in and walk-in guests, with access to the Jacuzzi, sauna, and steam room for a complete urban wellness retreat in the heart of Manila’s China

For  inquiries  and  reservations,  guests  may  contact  Hotel  Lucky  Chinatown through stay@hotelluckychinatown.com or call (+63) 917-805 6062 / (+632) 5318-8188. More information is available at www.hotelluckychinatown.com.

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Some nights are remembered not because of where you went, but because of how they made you feel.

This June 1–8, Savoy Hotel Manila transforms its beloved Zabana Bar into a place where stories, flavors, and meaningful moments come together through “Nights of Zabana,” an 8-night celebration designed not just for cocktail and food lovers, but for people looking to slow down, connect, and simply enjoy the night.

Created as part of Savoy Hotel Manila’s 8th anniversary celebration, “Nights of Zabana” brings together bartenders and Executive Chefs from sister properties under Megaworld Hotels & Resorts — including the newly opened Belmont Hotel Iloilo and Chancellor Hotel Boracay, alongside Savoy Hotel Mactan and Twin Lakes Hotel — each bringing the flavors and experiences that make their destinations memorable.

But beyond the cocktails and curated pairings, the event is really about the experience of traveling through flavors. It is about hearing the story behind a drink while watching a bartender carefully craft it before your eyes. It is about discovering how a smoky pour perfectly complements a comforting local dish. It is about conversations shared over cocktails, laughter among friends, and the simple joy of ending the day with something beautifully made.

Every evening offers guests something new to discover. Savoy Hotel Manila introduces comforting and familiar creations like the refreshing Dyip paired with Zabana Rum Cured Salmon Sinuglaw, the velvety Pedikab served with Brandy-Glazed Beef Short Rib Bao, and the warm alcohol-free Habal complemented by Kesong Puti & Honey Rum Samosa.

From Iloilo come tropical and nostalgic flavors through cocktails such as After Glow, Ilonggo Breeze, and Pine Batuan Iced Tea, each thoughtfully paired with dishes inspired by local favorites. Boracay brings vibrant energy through refreshing citrus and berry-forward creations like Ginlime Infusion and Frost Berry Fizz, alongside the bold and smoky Zabana Old Fashioned.

Meanwhile, Savoy Hotel Mactan offers floral, refreshing, and tropical creations inspired by island life, while Twin Lakes Hotel brings comforting flavors influenced by Batangas favorites — from barako coffee notes to calamansi and coconut blends that evoke relaxing sunset moments by the lake.

What makes “Nights of Zabana” truly special is the experience itself. Guests are invited not just to drink and dine, but to engage with the people behind every creation — the bartenders, chefs, and storytellers who bring each destination to life through flavor.

For eight nights, Zabana Bar becomes more than just a place for cocktails. It becomes a space for discovery, connection, and celebration — where every sip tells a story, every dish sparks nostalgia, and every evening offers a moment worth savoring.

Meet the bartenders. Taste their creations. Experience the stories behind every pour — only at “Nights of Zabana.”

The post Sip the stories at Nights of Zabana appeared first on Lakbay Magazine.

There are moments in a hotel’s journey that remind us why we do what we do—and this is one of them.

Following our proud win in 2025, Savoy Hotel Manila is once again honored to be nominated as the Philippines’ Leading Airport Hotel at the prestigious World Travel Awards 2026.

This recognition goes beyond a title. It reflects the dedication of our people—smiles shared at the front desk, rooms prepared with care, late-night service delivered with commitment, and guests who leave with meaningful memories of their stay.

At Savoy Hotel Manila, we are guided by a simple promise: to deliver warm Filipino hospitality with heart. From our strategic airport location and well-appointed rooms to our accessible dining options, strong safety standards, and sustainability initiatives, every detail is designed to ensure a seamless and stress-free guest experience.

As we strive for our 6th consecutive win as the Philippines’ Leading Airport Hotel—and aim once again for recognition as Asia’s Leading Airport Hotel—we are also proud to support our group, Megaworld Hotels and Resorts, in its bid for Philippines’ Leading Hotel Group.

Today, we humbly ask for your support.

Voting is now open. Each vote is more than support—it is a vote of confidence in our people, our service, and our shared pursuit of excellence. Every vote brings us closer to another milestone.

Thank you for being part of our journey and for helping us continue to create meaningful stays and lasting memories.

Let’s once again bring pride to Filipino hospitality.

The post World Travel Awards 2026: Help us bring home another win for Filipino hospitality appeared first on Lakbay Magazine.

There is no handbook on how to be a mom and that is exactly what makes her so extraordinary. She can be your first best friend, your toughest coach, your protector, and your biggest cheerleader, or all of the above on any given day. This Mother’s Day weekend, from May 8 to 10, Megaworld Hotels and Resorts (MHR) invites you to celebrate every kind of mom with experiences as thoughtful and unforgettable as she is across its properties in Metro Manila, Batangas, Boracay, Iloilo, and Cebu.

Because when it comes to saying “thank you,” flowers and greeting cards are nice, but a full weekend of love, laughter, and well-deserved rest is even better.

For the staycation queen

She deserves a break, and not just any break, but one where she can truly unwind.

At Twin Lakes Hotel, moms can escape to cool Tagaytay views with an overnight stay designed for pure relaxation. Think breakfast for two, Php1,200 dining credits, a mini cake, a cuddly bear plushie, a chic tumbler, and a bottle of wine because relaxation should come with a toast. Experience it from Php9,888.

Prefer to stay closer to the city? Grand Westside Hotel located at Westside City in Parañaque offers a stylish urban retreat perfect for a quick yet indulgent escape. Enjoy a second night or room at 50-percent off, giving moms more time to relax and recharge. All this from Php7,888 per night.

Belmont Hotel Manila offers Mindful MOMents, an overnight stay thoughtfully designed with breakfast in bed and a special Mother’s Day gift. Even more meaningful, part of the proceeds will go to the Seeds of Hope Initiative. Rates start at Php6,199.

Meanwhile, Hotel Lucky Chinatown brings the ultimate relaxation package from May 10 to 11. It includes breakfast for two, a one-hour deep tissue massage for both, and a special gift for mom giving her everything she needs to truly unwind. Priced from Php5,488.

Over in Cebu, Mercure Mactan Cebu offers a “Mommyrable” stay from May 9 to 10. Moms can enjoy a room upgrade, a refreshing MOMosa drink, and a soothing massage created just for her. Available from Php7,103.

For the foodie mom

She’s the heart of every family meal. This time, it’s her turn to be served.

Buffet-loving moms will feel right at home at Kingsford Hotel Manila, where a lavish spread features Salmon Coulibiac, Baked Porchetta, Baby Back Ribs, Shrimp Gumbo, and more. The lunch buffet is available at Php2,300 per adult, with a special kids’ rate of Php1,200.

For a heartfelt yet affordable celebration, Philippines’ Best Airport Hotel Savoy Hotel Manila offers a lunch buffet perfect for gathering the whole family. When you dine as a group of four, mom receives a special Best Mom Ever mug to make the occasion even more memorable. Rates are Php1,388 per adult and Php694 for kids.

At Chancellor Hotel Boracay, MHR’s latest property in Boracay Newcoast, enjoy a delightful set meal platter paired with a live acoustic serenade. Guests can savor mindfully prepared dishes such as Garden & Sea Delight or the Hearty Surf & Turf. Enjoy this from Php1,600 for two or Php2,600 for four.

In Iloilo, Richmonde Hotel Iloilo chefs pay tribute to their moms’ recipes through the Daha lunch and dinner buffet. “Daha,” a Kinaray-a word meaning “to cook; to prepare a dish,” highlights authentic Karay-a and Ilonggo favorites like Patotin sa Tuba, Callos, and Pancit Molo. Offered at Php1,650.

For the self-care mom

She’s always taking care of everyone else. Now, it’s time to take care of her.

In the city, Eastwood Richmonde Hotel offers a 20-percent discount at Lumiere Anti-Aging and Skin Clinic, while Richmonde Hotel Ortigas creates a wellness escape complete with a complimentary photo-activated light therapy session and a 50-percent discount voucher for treatments at Vine Aesthetics. Packages start at Php3,900.

At Belmont Hotel Boracay’s Aqua Spa and Savoy Hotel Boracay’s Lila Spa, moms can enjoy 50-percent off on selected treatments, giving them the perfect reason to slow down and recharge.

For a tropical glow-up, Savoy Hotel Mactan Newtown offers rejuvenating packages that include a signature facial treatment at Kevlo and a sweet mini cake because self-care should always feel like a celebration. With rates from Php4,899.

At Megaworld Hotels and Resorts, love is at the heart of every guest experience, guided by its Sampaguita brand of hospitality. Like the sampaguita, a mother’s love does not seek attention it simply gives, endlessly and sincerely.

This Mother’s Day, let that love come full circle. With curated stays, meaningful dining experiences, and rejuvenating escapes, Megaworld Hotels and Resorts transforms gratitude into something you can feel, share, and remember.

The post All kinds of moms, all kinds of love appeared first on Lakbay Magazine.

Belmont Hotel Manila launches Bike & Brew: Bringing the love of coffee and the biking community together.

As daily routines evolve and more people seek practical ways to move through the city, Belmont Hotel Manila introduces Bike & Brew, an outdoor coffee kiosk located along the driveway of the hotel fronting Portwood Street in Newport City, Pasay City. Open daily from 6 AM to 10 PM, it serves cyclists, commuters, and passersby looking for a quick and purposeful start to their day.

At its core, the initiative reflects a simple reality. Many are going the extra mile today, and sometimes, all it takes is the right kind of push to keep moving forward.

“With everything happening today, life demands so much more from everyone. And sometimes, that extra push comes from the simplest things. A good cup of coffee can set the tone for the day,” shares Cluster General Manager Sonny Alvaro. “At Belmont Hotel Manila, we believe that every experience should create meaningful impact. Through Bike & Brew, we are not only supporting our local community here in Newport City, but also the farming communities behind every cup. By working with partners like Tuburan Coffee and SGD Coffee, we are able to bring Filipino coffee closer to more people while making more mindful and responsible choices together.”

Central to Bike & Brew is its partnership with local coffee advocates who bring Filipino coffee closer to the community. Belmont Hotel Manila works alongside Tuburan Coffee, led by its owner Aljun Diamante, a brand rooted in the rich coffee-growing heritage of Cebu that supports upland farming communities through sustainable sourcing and fair opportunities. Strengthening this collaboration is SGD Coffee, a like-minded partner that champions Filipino coffee culture and works closely with local farmers to elevate the quality and appreciation of Philippine beans.

The launch was marked by a 13.5-km. community ride that began at Belmont Hotel Manila, passing through fellow Megaworld Hotels and Resorts properties including Savoy Hotel Manila, Grand Westside Hotel, and Kingsford Hotel, before returning to Belmont. The route highlighted how cycling continues to grow as a practical mode of transport while connecting key areas across Pasay and Parañaque.

Bike & Brew serves coffee made from beans sourced through its local partners, bringing regional coffee heritage closer to the city while supporting Filipino farmers. Alongside its coffee offerings, the kiosk also features a selection of items for those on the go, including signature drinks such as Butterscotch Royale, Campfire Biscoff, and Bukayo Latte, as well as baked goods like Banana Walnut, Blueberry, Cheese, and Double Chocolate muffins.

As part of Megaworld Hotels and Resorts’ Mindful Travel direction, Bike & Brew represents a shift toward more intentional and accessible experiences. Positioned at the edge of the hotel and open to the public, it creates a daily touchpoint where movement, locality, and community come together.

For those passing through, it is more than just a stop. It is a small but meaningful way to keep going.

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Megaworld Hotels & Resorts, the Philippines’ largest hotel developer and operator, has always aimed to ensure that each property fully addresses the needs of every guest. The strong focus on fulfilling each requirement—whether it involves food, rooms, amenities, or facilities—is consistently upheld to deliver excellent service and a memorable vacation experience.

All its 13 resort and accommodation properties have been impressively serving both domestic and international travelers, regardless of nationality, age, religious or cultural background, and moral values. 

No wonder Megaworld Hotels & Resorts attracts many Muslim visitors from Brunei, Malaysia, Indonesia, the Middle East, and beyond. What makes it even more appealing to Muslim guests is the easy access to halal food and comfortable accommodations that genuinely respect cultural and dietary needs.

Kingsford Hotel Manila, the first among Megaworld properties to put up a halal kitchen  

Kingsford Hotel Manila has long been providing Muslim-friendly spaces and halal foods, even before the Department of Tourism (DOT) issued a memorandum circular order related to offering an exceptional halal vacation experience. It opened the halal kitchen during the pandemic to serve everyone.

By creating a dedicated halal kitchen and ensuring facilities meet the specific needs of Muslim guests, Megaworld Hotels & Resorts distinguishes itself as part of inclusive hospitality.

Arturo Boncato Jr., Group General Manager of Megaworld Hotels & Resorts, narrates their deliberate effort to blend leisure and faith, resulting in the best outcomes smoothly.

“Megaworld has been known to be very inclusive. In fact, over the years, you’ve seen how it has projected innovation and has always responded to market demand,” begins Boncato.  

He furthers, “Even in the past, because we’ve been in the industry for quite some time, when we meet our Muslim brothers and sisters from outside of the country, we meet them during our daily life in the hospitality industry. They end up complaining. They say, ‘You know, we love the Philippines, but when we come here, we don’t feel 100-percent comfortable because we go hungry. We have no idea where to dine with a halal standard.’ So, they would end up going to certain fast food chains that are known to have halal sources.

“But for a tourist to come to a destination and just eat fast food, it does not serve the purpose of visiting a destination.”

Guests from various Muslim countries no longer need to worry where to find a hearty, halal-certified meal or whether their accommodations match their spiritual practices—concerns that often cause stress for travelers in unfamiliar areas.

Boncato states that apart from Kingsford, their five other hotels, namely the Grand Westside Hotel, Hotel Lucky Chinatown, Savoy Hotel Boracay, Savoy Hotel Mactan Newtown, and Belmont Hotel Mactan, already have halal kitchens certified by the Halal International Chamber of Commerce and Industry of the Philippines (HICCIP). Muslim guests can be assured that these hotels use separate utensils and cookware, and there is no pork or alcohol in their kitchens.

What’s good, our Managing Director Cleofe Albiso, has given the green light to make all 13 kitchens halal for a certain period, “because it requires a bit of change in infrastructure,” says Boncato.

100 percent Muslim-friendly

The commitment of Megaworld Hotels & Resorts goes beyond food. Its staff members receive training on cultural sensitivity, and guest services are thoughtfully designed to respect and celebrate diversity. The result is a welcoming environment where everyone, regardless of background, feels seen, respected, and at home.

Boncato shares the DOT, under the leadership of Secretary Christina Garcia-Frasco, with Undersecretary Myra Paz Valderrosa-Abubakar, geared up the Halal Tourism Program.

“Actually, the Halal Tourism Program has been with the DOT for the longest time, but now there’s a great push (for Muslim-friendly tourism), and then Megaworld came to respond to that. That’s why when we participated in the Arabian Travel Market in Dubai last year, MD Cleo signed the agreement with the DOT that we shall make all our properties Muslim-friendly at the very least because DOT has finally rolled out a standard. Before, they were encouraging everyone to be Muslim-friendly, but without a standard. Now they’ve rolled out a standard, and we have something to follow.

“When it comes to rooms, they said five percent of your room inventory, let’s say if you have 100 rooms, maybe five of those rooms could be converted into a Muslim-friendly room. Meaning you must have a Qibla inside the room—it’s the arrow pointing you to Mecca.”

Prayer mats are available at the front desk upon request, as well as the Quran. “What they really need is information, so we trained our frontliners, especially the front office, to know exactly where the halal restaurants or the nearest mosques are and all related to their lifestyle.”

Blending leisure with faith and personal values

The dedication to inclusivity is evident in the thoughtful adaptation of services and spaces across Megaworld’s properties. Prayer rooms, Qibla direction indicators in guest rooms, and clearly labeled halal choices at the buffet section have become part of the guest experience. The collaboration with the hotel chefs and the certification body ensures that every meal meets strict halal standards, allowing guests to dine with confidence and peace of mind.

Travelers seeking comfort and purpose in their trips will find a warm welcome at Megaworld Hotels & Resorts that respects their beliefs. Instead of just meeting basic needs, the brand goes beyond by creating an environment where relaxation naturally blends with faith and personal values.

Muslim families can relax, confident that their needs are understood, while solo travelers feel a sense of belonging far from home.

Muslim-friendly beach Marhaba Boracay

While several Muslim-majority destinations continue debating how to accommodate Muslim guests without alienating mainstream tourists, Boncato says Megaworld launched Marhaba Boracay in partnership with the DOT and the local government of Malay, Aklan. It was a pioneering project that transformed a 300-meter stretch of white sand beach at Cove 2 in Boracay Newcoast into a Muslim-friendly zone, complete with family-oriented amenities and private spaces carefully designed for Muslim women and children.

The idea of Marhaba Boracay emerged when Megaworld’s Boracay team hosted a group of ambassadors, most of whom were from Muslim countries. The ambassador of Brunei expressed her concern about not being able to feel completely comfortable in Boracay despite its beauty because they couldn’t swim. 

“Marhaba means welcome. So, it’s open not only to Muslim guests staying in our properties in Boracay but also for the whole island because Boracay itself has declared a Muslim-friendly program. So, technically, with the halal kitchen and the beach, the whole Boracay New Coast is Muslim-friendly,” says Boncato. 

The influx of Muslim guests

The growing number of Muslim travelers, Boncato believes, is the result of their remarkable vacation experience: It’s much better than before.

Our Muslim brothers now equally feel comfortable bringing business to a beach destination not only because of the food or the kind of cultural understanding from the Filipino hospitality team, but also because they can now swim in the beach.

“Groups coming from outside, they’re growing. The Malaysian market is growing. But we hope the whole Islamic countries, all the way from Dubai and Saudi Arabia, eventually, if they come to the Philippines, they will know that our country is ready. And we’re doing this for the country. As I understand, DOT is also expanding with other partners. But we’re just so happy that we were the first ones to respond to their call,” states Boncato.

A recognition from CrescentRating

The conscious effort of Megaworld Hotels & Resorts to cater to Muslim guests didn’t go unnoticed. In recognition of its efforts, the hotel developer and operator recently garnered accolades from CrescentRating, a leading authority on Muslim-friendly travel. Megaworld Hotels & Resorts has been hailed as the Philippines’ first-ever “Muslim-Friendly Hotel Chain” during the Halal in Travel Awards 2025 in Singapore.

Such acknowledgment underscored not only Megaworld’s initiatives in embracing diversity and promoting inclusive travel but also its impact, affirming that making spaces inclusive resonates far beyond local shores.

In her acceptance speech, Albiso expressed appreciation for the recognition and highlighted the group’s vision of inclusive hospitality. “This milestone is more than an award. It reflects the Philippines’ growing spirit of openness, learning, and cultural harmony. It is our heartfelt invitation to our Muslim brothers and sisters around the world to make the Philippines, Asia’s Pearl of the Orient, your next home away from home.”

The achievement has resonated not only within the industry but also among stakeholders eager to see the Philippines emerge as a welcoming destination for travelers of all backgrounds. With this milestone, Megaworld sees both recognition and responsibility: to sustain momentum, expand offerings, and inspire others in the hospitality sector.

Looking ahead, Boncato says the focus shifts to scaling up efforts, ensuring that inclusivity is not just a promise, but a standard upheld across all properties. Sustained collaboration with local partners, ongoing staff training, and continuous improvements to facilities and services are key elements in the blueprint for growth. As more hotels within the chain undergo halal certification and more staff receive specialized cultural training, Megaworld aims to set the bar for Muslim-friendly hospitality.

Megaworld Hotels & Resorts team knows that each step forward inspired a renewed commitment to expand, refine, and advocate for hospitality that welcomes all, regardless of faith or background.

“More than the accolade, it’s really a huge encouragement that we should continue with this. And then grow the market,” says Boncato.

Adapting to the evolving needs of Muslim travelers

As Megaworld Hotels & Resorts continues to strengthen its reputation for Muslim-friendly hospitality, the journey is far from over. Looking ahead, part of its plans includes converting all its hotels’ kitchens to halal. It currently has 13 hotels, with two more planned for the future.

Megaworld’s vision is clear: to build an environment where hospitality is more than just a service, but a sincere welcome.

By celebrating diversity and actively adapting to the evolving needs of Muslim travelers, Megaworld positions itself not only as a market leader but as a catalyst for positive change within the Philippine tourism industry.

Sampaguita brand of hospitality

Boncato affirms that their Sampaguita brand of service is all rooted in being Filipino.

“As our national flower, Sampaguita, we aim to raise awareness of the Philippines’ heritage and educate the world on the significance of the Sampaguita. The Filipino brand of service isn’t just spoken about; tourists also get to experience it firsthand. That’s the true essence of the Sampaguita brand of service that Megaworld Hotels & Resorts has launched.

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Hospitality is often seen through the lens of warm smiles and flawless guest experiences, but behind every welcoming gesture is work that demands both physical endurance and emotional strength. A career in the service industry means long hours on one’s feet and the ability to show genuine care. It requires an unwavering commitment to serve others well, no matter the circumstance.

“Hospitality is demanding work, and we recognize that excellence cannot be sustained without a culture that genuinely cares for its people. Being recognized as a Great Place To Work affirms what we have always believed—that when employees feel respected, included, and inspired by purpose, their passion naturally translates into meaningful guest experiences. Our culture is built on the Circle of Happiness and the Sampaguita brand of service, reminding us that caring for our people is at the very heart of caring for our guests,” Cleofe Albiso, Managing Director of Megaworld Hotels & Resorts, said.

At Megaworld Hotels & Resorts (MHR), passion is what sustains the work and gives it meaning. It is the driving force behind a workplace culture that values people as much as performance, and the reason the organization has earned recognition as a Great Place To Work. The award reflects a deeply ingrained belief that when employees are inspired and supported, genuine love for work naturally follows.

The Circle of Happiness and the Sampaguita Brand of Service

At the heart of Megaworld Hotels & Resorts’ success lies its distinctive Circle of Happiness (COH) framework, which is a guiding philosophy that shapes the company’s culture and values. This holistic approach fosters a workplace where individuals are inspired to thrive not only as employees, but as people. Centered on five pillars—Love for Self, Love for Work, Love for Family, Love for Country, and Love for God—the Circle of Happiness encourages employees to find deeper purpose, joy, and meaning in their daily work.

A key expression of this culture is through MHR’s signature Sampaguita brand of service, a symbol of warm, heartfelt hospitality deeply rooted in Filipino tradition. It embodies the Filipino spirit and national pride, grounded in the symbolism of the Sampaguita flower’s five petals: love, honor, dignity, healing, and the Philippine flag. These values serve as guiding principles for every associate, shaping the way they engage with guests with kindness, sincerity, and a deep sense of purpose.

Building a Culture of Inclusivity

From the Circle of Happiness and the Sampaguita stem initiatives that translate values into action. One of the most defining is inclusivity, the belief that a great workplace thrives when everyone is given equal opportunity to grow, lead, and succeed.

A recent employee survey revealed that 95 percent of employees affirmed that individuals are treated fairly, regardless of gender or sexual orientation. What was once a leadership team composed of 80 percent men has evolved significantly; today, women make up 51 percent of total decision-makers across the organization. Since 2019, 74 women across MHR’s 14 properties have been promoted into larger roles.

Moreover, MHR is the first Philippines’ hotel chain to achieve 100-percent accreditation as a Muslim-Friendly Accommodation Establishment from the Department of Tourism (DOT). MHR ensures that both guests and employees are supported in practicing their faith with dignity and ease.

By championing inclusivity, Megaworld Hotels & Resorts fosters better collaboration across departments and encourages diverse perspectives that fuel innovation. The result is a workplace where individuality is respected, voices are heard, and leadership reflects the diversity of the people it serves.

Investing in the Future Through the Next Gen Leadership Council

Driven by passion for long-term growth, MHR also invests heavily in developing future leaders from within. The Next Gen Leadership Council (NGLC) is a forward-thinking development program designed to prepare young associates for greater leadership roles and responsibilities as the organization continues to expand.

From an initial pool of 70 applicants, 25 associates aged 23 to 34, representing various departments and properties, were selected to undergo an intensive eight-month leadership program. The program combines curated lectures with cross-property exposure to all facets of hotel operations and corporate strategy, offering participants a macro view of the business.

Through direct mentorship and collaboration with current leaders, NGLC members gain practical insights into decision-making, innovation, and leadership in a real-world hospitality setting. The program creates a strong pipeline of capable professionals ready to step into key roles, bridging the gap between available leadership positions and qualified talent. This initiative reflects MHR’s commitment to cultivating leaders who are not only skilled, but also values-driven.

Ultimately, Megaworld Hotels & Resorts does what it does because of passion. For its people and for love of country. Through the Circle of Happiness, the Sampaguita brand of service, inclusivity, and leadership programs like the NGLC, MHR proves that even in an industry defined by hard work, it is possible to build a workplace where people feel inspired to stay, grow, and lead.

The post Driven by passion: Inside the culture that makes Megaworld Hotels & Resorts a great place to work appeared first on Lakbay Magazine.

As mindful travel continues to shape the future of tourism, Megaworld Hotels & Resorts (MHR), the largest hotel operator in the Philippines, is embracing the movement with the launch of MEGreen Mindful Stays, which is a unified sustainability stay program designed for today’s rising breed of conscious travelers who seek meaning and positive impact in every journey.

“At Megaworld Hotels & Resorts, we want to do more for the growing movement of mindful travelers and become instrumental in this important shift. The recent disasters we have witnessed across the Philippines remind us that sustainability is no longer optional, it is the only way we should go forward. Through MEGreen Mindful Stays, we hope to inspire guests to travel with deeper intention,” Cleofe Albiso, Managing Director of Megaworld Hotels & Resorts, said.

“Mindful travel goes beyond choosing greener options, it calls for a complete shift in mindset. It is about understanding the impact of every decision we make while traveling, from how we consume to how we connect with local communities. By embracing this mindset, we can collectively create more meaningful journeys for our guests,” she added.

MEGreen Mindful Stays is rooted in MHR’s long-standing commitment to environmental responsibility and community empowerment. The program reflects the group’s belief that hotel stays can be greener while making a greater difference. Guests are encouraged to make thoughtful choices throughout their visit, becoming active partners in shaping a more sustainable tourism landscape in the Philippines.

Designed to celebrate sustainability, community, and purposeful travel, MEGreen Mindful Stay invites guests to slow down and savor experiences rooted in intention. A minimum two-night stay comes with well-balanced and locally sourced dishes, carefully curated turndown touches, and keepsakes that inspire mindful living long after the trip. Travelers may opt for the MEGreen Mindful Stays program in any MHR property across the country.

Supporting communities across the Philippines

A portion of each booking directly supports MHR’s partner communities and initiatives across its destinations, including the Ati Komunidad in Boracay, which preserves indigenous heritage and livelihoods; Project PEARLS in Manila, which provides nourishment and educational support to underprivileged children; Visit Iloilo campaign, which supports various heritage, culture, and art-based programs and advocacies in Iloilo; Coral Reef Care in Mactan, Cebu, focused on reef restoration and marine protection; and the Highland Farmers & Forest Guardianship initiative in Tagaytay, which sustains farm-to-table harvests and preserves cool-climate greenery.

Aside from the abovementioned room package, MHR is also integrating deliberate, property-wide actions that make sustainable habits more effortless for guests, from greener dining choices to responsibly sourced amenities and operational practices designed to minimize environmental impact.

The soon-to-open Chancellor Hotel Boracay is MHR’s newest 554-room property in the tourism estate of Boracay Newcoast known for its private beach and stunning views of the iconic keyhole rock formation. Positioned between Belmont Hotel Boracay’s business-and-meetings escape and Savoy Hotel Boracay’s vibrant energy, Chancellor Hotel Boracay offers immersive, wellness-led experiences that encourage guests to slow down, reconnect, and savor the very best of the island.

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Celebrating a decade of unprecedented success, Belmont Hotel Manila now stands as property giant Megaworld’s most-booked hospitality property in Metro Manila that continues to shape the company’s growing hospitality footprint.

Located at Newport City in Pasay and directly connected to NAIA Terminal 3 via Runway Manila, the hotel has maintained a high rate of occupancy – an achievement that the property has managed to sustain even during the pandemic years. Since 2020, Belmont Hotel Manila has posted an average annual growth of 12 percent in room revenue, reflecting both operational resilience and the steady return of travel demand.

This sustained performance has reinforced Megaworld Hotels & Resorts’ standing as the Philippines’ largest hotel developer and operator with almost 9,000 room keys across 14 properties nationwide.

A proud bearer of Megaworld’s signature ‘Sampaguita’ hospitality

Belmont Hotel Manila’s continued growth, paired with the Sampaguita brand of service of Megaworld Hotels and Resorts, has set the benchmark for expansion. This inspired new hospitality experiences in key tourism destinations like Boracay, Cebu, Bacolod, and Iloilo, giving rise to more hotel brands such as Savoy Hotel, Kingsford Hotel, and Grand Westside Hotel.

“The story of Belmont Hotel Manila represents the direction where Philippine hospitality is headed – one that combines inclusivity, sustainability, and investment growth. As new hotels rise across the country, our mission remains clear: to continue building spaces that honor Filipino warmth while keeping pace with the world’s evolving travel standards,” shares Cleofe Albiso, Managing Director of Megaworld Hotels and Resorts.

In recent years, Belmont Hotel Manila has expanded its offerings to support Muslim-friendly tourism, enhancing inclusivity and aligning with the Department of Tourism’s (DOTs) initiatives to promote diverse and culturally responsive travel experiences.

Exciting growth prospects ahead

Aside from its strong domestic market, Belmont Hotel Manila continues to attract a substantial flow of foreign guests, mainly from the United States, Australia, Japan, and Great Britain.

Over the years, Belmont Hotel Manila has earned recognition both locally and internationally for its consistent service excellence. In 2019, the hotel received two major distinctions from the World Luxury Hotel Awards, winning Luxury Airport Hotel and Luxury City Hotel (Southern Asia).

More recently, the hotel was honored with a 2024 Tripadvisor Travellers’ Choice Award and nominated for Asia and the Philippines’ Leading City Hotel at the 2025 World Travel Awards.

These recognition serve to underscore the hotel’s continued leadership in the region’s hospitality scene.

With 15 hotels and over 7,000 rooms to be added to the group’s hospitality portfolio in the coming years, Megaworld Hotels and Resorts is now entering new major tourism markets in Pampanga, Palawan, and Bacolod, carrying forward the legacy that began with Belmont Hotel Manila in Newport City.

“Belmont Hotel Manila will always hold a special place in our history. Our investors have been part of this journey from the very beginning, and we make it our mission to care by ensuring that their investments continue to grow with us. Their trust and partnership are at the heart of what makes Belmont Hotel Manila truly special,” adds Cluster General Manager Sonny Alvaro.

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The Philippines’ largest homegrown hospitality chain, Megaworld Hotels & Resorts (MHR), was recognized as a Tourism Industry Excellence Awardee at Department of Tourism’s (DOT) first Philippine Tourism Awards held in Parañaque City on September 8, 2025. The group was honored for its Muslim-friendly initiatives and Sampaguita brand of service, reaffirming its role as a leader in shaping Philippine hospitality.

“Each of us has a role to play in moving the tourism industry forward. We are truly humbled that the Department of Tourism has recognized our efforts. This award reflects the close collaboration we had with the DOT, from championing inclusivity through our Muslim-friendly initiatives and in our vision to creating the Sampaguita as an iconic representation of Filipino hospitality that sets us apart from the rest of the world,” Cleofe Albiso, Managing Director of Megaworld Hotels & Resorts, said.

“This award is not just for Megaworld Hotels & Resorts, but for every member of our team who continues to serve with heart. This recognition inspires us to create meaningful experiences for every guest who walks through our doors,” she added.

The Philippine Tourism Awards is envisioned as the highest and most prestigious citation in Philippine tourism, recognizing creativity, professionalism, and service that strengthen the country’s position as a top global destination.

Inclusive tourism efforts

Megaworld Hotels & Resorts proudly partners with the Department of Tourism in advancing Muslim tourism in the Philippines. Within just seven months of signing the Memorandum of Understanding, MHR successfully transformed all 13 of its properties into Muslim-Friendly Accommodation Establishments—a pioneering move that reinforces its commitment to inclusivity and global competitiveness. This achievement follows its earlier recognition at the 2025 Halal in Travel Awards in Singapore, where CrescentRating, the world’s leading authority on halal-friendly travel, named MHR as the Philippines’ first-ever Muslim-Friendly Hotel Chain. Strengthening this commitment, MHR continues to train its associates with in-depth market knowledge, enhancing their understanding of Muslim cultures and practices to better serve a diverse and growing market.

Cultural preservation and representation

In support of the Department of Tourism’s Filipinization efforts, Megaworld Hotels & Resorts (MHR) has pioneered the Sampaguita brand of service across its properties—an initiative that embraces Filipino culture, upholds core Filipino values, and celebrates the nation’s unique identity. This distinct brand experience engages all five senses, creating meaningful and memorable guest interactions at every touchpoint.

More than just a service philosophy, the Sampaguita brand has become MHR’s dedicated advocacy. To date, MHR has planted over 6,000 seedlings across four Megaworld townships and partner communities, diffused more than 18,000 liters of its signature Cool Sampaguita scent across its 13 properties, and incorporated over 30,000 grams of food-grade sampaguita buds into its curated menu offerings. Through its collaboration with Dwellbeing and Project PEARLS, over 8,200 families have received nourishing meals as part of its community outreach efforts.

Anchored in Megaworld’s MEGreen program, the Sampaguita brand of service has evolved into a powerful advocacy for nation-building, sustainability, and cultural preservation. This meaningful work has earned industry acclaim, winning Most Outstanding Marketing Campaign at the 10th Virtus Awards and securing a Silver Anvil Award in 2024 for the Sampaguita Project.

More recently, Megaworld Hotels & Resorts, Megaworld’s Estate Management and Development team, and collaborators from the Rotary Clubs of Biñan, San Pedro, Laguna, and Marikina, along with local farmers, planted 2,500 Sampaguita seedlings at the 4,300-sq.m. Sampaguita Park. This landscaped space is being developed by MHR in partnership with Global-Estate Resorts Inc. (GERI) and the Rotary Club of Biñan, with full support from the National Parks Development Committee.

Accepting the award were Cleofe Albiso and Art Boncato, MHR’s Group General Manager, in a ceremony attended by tourism leaders, private stakeholders, and media.

The Philippine Tourism Awards, organized by the Department of Tourism (DOT), honor the outstanding efforts of industry players and local government units (LGUs) in advancing the country’s tourism. Reinventing the former KALAKBAY Awards and Tourism Star Philippines.

Through these awards, the DOT also seeks to instill a culture of Filipino hospitality and excellence, foster innovation and competitiveness, and pay tribute to the individuals and organizations whose contributions drive the growth of Philippine tourism.

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