Located in Sta. Mesa, Manila is Our Lady of Lourdes Hospital, a hospital built in 1948 in response to the need for medical facilities after World War II. Today, Lourdes Hospital stands as a healthcare institution with approximately 400 accredited active and visiting physicians. It hosts five medical residency programs in fields like Internal Medicine, OB-Gynecology, Surgery, Pediatrics, and Radiology.
In its 75 years, the hospital’s management has evolved from the Missionary Sisters Servants of the Holy Spirit (SSpS) to Manny V. Pangilinan’s Metro Pacific Health, and it has remained steadfast in its mission as a Christ-centered community of healthcare professionals dedicated to holistic healing.
Our Lady of Lourdes Hospital’s commitment to exceptional care is rooted in its Alagang Lourdes service culture, a philosophy built on three core promises: Alagang May Puso, Alagang Tapat, at Alagang Abot-Kaya.
Alagang may Puso (Care that is Heartful) is Lourdes Hospital’s promise to take care of its patients centered on their well-being as a whole person. Lourdes Hospital recognizes that patients are more than just their illnesses, and that their emotional and spiritual health are just as important as their physical health.
Alagang Tapat (Care that is True) is Lourdes Hospital’s promise to prioritize the needs of its patients. It is a commitment to providing the best possible care in a way that is respectful, ethical, and empowering. It emphasizes ethical and respectful treatment. Patients are involved in informed decision-making, receiving clear explanations and having their choices respected.
Alagang Abot-Kaya (Care that Affordable) is Lourdes Hospital’s promise to provide affordable and accessible healthcare to everyone. Aside from its prime location in Manila, Lourdes Hospital offers a wide range of healthcare services while maintaining prices affordable.
These three promises work together to create a unique healthcare experience at Our Lady of Lourdes Hospital. Patients not only receive quality medical treatment, but also feel cared for as individuals, with their physical, mental, social, psychological and spiritual needs addressed in a way that respects their dignity that adds a positive impact on their healing process.
Looking towards the future, Our Lady of Lourdes Hospital remains committed to upholding its legacy. By continuously innovating its services and facilities, while staying true to its Alagang Lourdes culture, the hospital aims to serve the community for generations to come.
